Legal
Delivery Policy
Effective: January 2024
1. Digital Delivery
All services are delivered digitally. No physical goods. Final files sent by email in the agreed format within the delivery timeline.
2. Timelines
- Voice plan: 4 business days from confirmed brief
- Story plan: 8 business days from confirmed brief
- Legacy plan: agreed monthly schedule
- Rush 48h: available as add-on for Voice and most Story projects
3. Formats
Google Docs, Word (.docx), or plain text. Specified during brief confirmation.
4. Languages
English and French, written natively. Each version written separately, not translated.